Here's a quick reference guide for errors you may encounter when configuring cloudtamer.io:
Error Message |
Solution |
"Trouble getting credentials from DB" | Set up a partition key |
New cached accounts "inaccessible" | Workaround required for earlier versions of cloudtamer.io |
"Error getting commercial keys from DB. ct key not found" | Look for issues in CloudFormation stack in AWS |
"Template error: Fn::Select cannot select nonexistent value at index" | Resolve issues with availability zones |
"Could not connect to Kion" | Disable ad blocker and check for stable internet connection |
Emails from Kion are throttled | Configure SMTP port |
"Which certificate would you like to use (select): No results" | Configure AWS Certificate Manager or add a policy to the IAM role attached to the deployment server |