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Kion uses the following definitions when classifying incident's urgency and impact. Incident priority is then automatically calculated based on the urgency and impact values.

Must be in format: MAJOR.MINOR.PATCH. (Example: 2.11.4). To find your version number, click on your username in the top right corner of Kion and it will display at the bottom of the drop down menu.

Please enter the details of your request. A member of our support staff will respond as soon as possible. Screenshots or screen recordings are *strongly* encouraged.

Please choose your local time zone.

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