Email and Notifications

Settings > System Settings > Application Settings > Email and Notification Settings

Use these settings to configure notification settings at a global level. These settings affect all users in your organization. Notification settings configured here can be overridden at a user, project, OU, or funding source level.

When configuring notifications settings, keep in mind that these settings can be configured in multiple places. Settings configured at a more granular level take precedence over settings configured in System Settings.

1. Locked settings in System Settings override all other configurations and affect all users.
2. Resource level settings in the Settings tab of a project, OU, or funding source override user and global configurations and are user specific.
3. User level settings in My User Settings override global configurations and are user specific.
4. Global level settings in System Settings are the default configurations and affect all users.

SMTP Settings

Kion sends in-app notifications as well as email notifications. In order for the application to successfully send email notifications, and to prevent messages from going into spam folders, you must configure an SMTP server. For detailed information, see SMTP.

Email List Settings

• Opt In to Emails from Kion. When this setting is enabled, users are shown an option to sign up for the Kion mailing list upon their first login. The emails sent from this list include product news, feature announcements, and best practice tips. This list will not distribute release notes.

General Notification Settings

• Password reset via email. When this is enabled, users receive a password reset email after clicking Forgot Password. When this setting is disabled, users will have to contact their administrator to reset their password.
• Show unsupported browser warning. When this is enabled, any time a user uses a browser other than Chrome they will receive a warning saying that some features may not work as expected.

Default Notification Settings

Enable or disable in-app and email notifications. These configurations set the default for all users in your organization. If a notification is disabled here, individual users can enable it for themselves in their My User Settings. However, locking a notification overrides all other configurations for that setting, ensuring it is enabled/disabled throughout your organization regardless of more granular configurations.

Items that have email notifications enabled are compiled into digest emails. When a notification is triggered, we start compiling a list of new notifications that occur in the next five minutes, group them by notification class, and send them in a single email.

General Notifications

• Notification to admins when Kion managed resources have been loaded.

OU Notifications

• Notification to OU owners when an OU is created.
• Notification to OU's parent OU owners when a child OU is created.
• Notification to project's parent OU owners when a child project is created.
• Notification to OU owners when a project creation request is created or canceled.
• Notification to OU's owners when an OU cloud rule exemption request is created or canceled.
• Notification to OU's owners when an OU cloud access role exemption request is created or canceled.
• Notice to selected users and user groups when a funding source's spend has gone over a threshold and an OU enforcement is triggered.
• Notification to selected users and user groups when an OU enforcement is cleared.

Project Notifications

• Notification to project owners when a project's funds are about to expire or run out.
• Notification to selected users and user groups when an enforcement action is taken or cleared.
• Notification to project owners when a project access request is created or canceled.
• Notification to project owners when an project cloud rule exemption request is created or canceled.
• Notification to project owners when a project cloud access role exemption request is created or canceled.

Funding Source Notifications

• Notification to selected users and user groups when a funding source's spend has gone over a threshold and a budget enforcement action is taken.
• Notification toselected users and user groups when a budget enforcement action is cleared.
• Notification to funding source owners when a funding source is about to expire or run out.

My Requests Notifications

• Notification to project creation requester when a project creation request is approved or denied.
• Notification to project move requester when a project move is approved or denied.
• Notification to project access requester when a project access request is approved or denied
• Notification to requester when a cloud rule exemption request is approved or denied.
• Notification to requester when a cloud access role exemption request is approved or denied.

Cloud Management Notifications

• Notification to admins when there is an error with the webhooks on a cloud rule.

Standard Notifications

• Notification to users when their password has been reset.
• Notification to admins when an AWS access key is about to expire.
• Notification to admins when an AWS access key has expired.
• Notification to admins when an AWS access key has been deleted.
• Notification to users when their application API key has expired.
• Notification to admins when a microservice fails.
• Notification to owners when account linking succeeds or fails.
• Notification to owners whenan AWS CloudFormation template fails to apply.
• Notification to owners upon failure to delete old groups from a deleted subscription or failure to remove users from these groups.
• Notification to owners when Azure Sync fails to remove an unlinked Azure account from a managed group.
• Notification to owners when any inaccessible accounts are found during scheduled system diagnostic tests.
• Notification to payer owners when a payer has missing billing information.
• Notification to payer owners when a payer has a missing monthly report bucket.
• Notification to payer owners when a payer has a missing cost and usage report bucket.
• Notification to admins when a Kion license is almost expired.
• Notification to admins when Kion is about to run out of usage units.
• Notification to admins when Kion has run out of usage units and has been locked.
• Notification to admins when Kion has had usage units added and has been unlocked.
• Notification to users seven days before their password expires.
• Notification to users when their password expires.
• Notification to project owners when a project is expired.
• Notification to project owners when a project's spend plan is missing.
• Notification to project owners when a project's spend plan is overrun.
• Notification to project owners when a project's invoice is paid.
• Notification to project owners when a project creation request is created.
• Notification to project owners when a project is created.
• Notification to project owners when a project exemption request is created.
• Notification to the requester when a programmatic account creation has failed.