Settings > System Settings > Application Settings > Email and Notifications > SMTP

Kion sends in-app notifications as well as email notifications for specific operations in the application. In order for the application to send email notifications, you must configure an SMTP server.

Since these configurations change the application for all users in your organization, these settings can only be changed by users with the Global Manage Kion System Settings permission.


To configure Kion to send emails from your corporate SMTP server, you will need the following information: 

  • The FQDN, Hostname, or IP address of your SMTP server.
  • The port that will be used to connect to the SMTP server. 
  • The from email address, from which Kion emails will be sent.
  • Credentials for your SMTP server (if your SMTP requires authentication).

It is likely that your corporate mail or firewall administrator will need to whitelist the IP address(es) of your Kion installation. The exact IPs depend on your network configuration, but the most common will be the elastic IPs associated with your private subnet's NAT gateways.

Configuring SMTP

  • Host. Enter the FQDN, IP address, or hostname of the SMTP server.
  • Port. Enter the port to use to communicate with the SMTP server. Typically, SMTP ports are 25, 465, 587, 2525, and 2587.
  • From. Enter the email address you want messages to be sent from. Ensure you have permission to send from this email address if you are using AWS SES.
  • Username. Enter the username to use when authenticating with the SMTP server.
  • Password. Enter the password to use when authenticating with the SMTP server.
  • Skip SSL Verification (not recommended). Do not verify the server's SSL certificate before communicating.